Eat Mexico’s Frequently Asked Questions
Welcome to Eat Mexico’s Frequently Asked Questions page. If you have a question and you don’t see it below, please email us at info@eatmexico.com and we’ll respond as soon as possible. Thank you!
Am I going to get sick from eating Mexican street food or tacos?
Mild discomfort is common for people who aren’t used to eating Mexican spices or produce. However, all the food stops on each of our tours have been personally tested — often multiple times — by Lesley and Jesica, Eat Mexico’s founders. We stand by their quality and cleanliness. Neither of us have ever gotten sick from eating at any of the stops on our tours. For more details, please read our Terms & Conditions page.
How do I book an Eat Mexico Tour?
Send us an email through our Contact form, listing your desired date, tour preference and special dietary needs. We’ll respond with an itinerary based on your interests. Once you agree to book the tour, we will send you a link to our PayPal account. All tours must be paid in full at least 48 hours before the tour date.
How often are your tours held?
At this point, we don’t manage a list of set tour dates. Our tours are private and aimed at individuals, couples or small groups; they are designed to fit into your schedule. If you are interested in a tour, please email us with a date and we will do our best to book the tour on your desired day. If someone else has already reserved the same day, we may be able to arrange for you to join in, or we can work with you to choose a different day.
Can you pick me up from my hotel? How will I return, once the tour is over?
Eat Mexico tour prices don’t include transportation. If you book a tour, you’re responsible for arriving to the pre-arranged meeting spot on your own. Most Mexico City hotels provide taxi services for guests, and it’s generally easy and convenient to use them. However, if you’re interested in booking a taxi through Eat Mexico, we can arrange hotel pick-up for an extra fee.
Once the tour is over, we will help you get an authorized, safe taxi to your hotel, or provide directions on public transportation, if you’re interested in that.
Where do we meet for these tours?
Each tour has its own specific meeting spot. Once you book the tour and pay for it, we will send you a link via Google Maps. Our Signature Tours are conducted in the Centro Histórico, Roma, Condesa and Cuauhtémoc neighborhoods.
Is English spoken?
English is definitely spoken! Our guides are either American and bilingual in Spanish, or they’re Mexicans who speak fluent English.
How soon must I book an Eat Mexico tour?
We prefer at least one week’s notice, but we realize this isn’t always possible when you’re traveling. We’ll try to accommodate your request no matter what — however, if you’re requesting a tour for the next day, it’s better to call Lesley at 044 55 3504 2135 (as dialed from a Mexico City landline), or internationally +52 1 55 3504 2135. Payment is due upon agreement of tour reservation and can be made via PayPal. For further payment information and our cancellation policy, please visit our Terms & Conditions page.
Can Eat Mexico tours be customized to accommodate special dietary needs or preferences?
We can accommodate special dietary needs, as long as you let us know what they are in advance. To do so, you can contact us at info@eatmexico.com or just fill out the contact page on our website.
Do I pay in dollars or pesos?
We accept either via PayPal.
How much walking is involved?
Our tours are around 4 hours long, depending on the tour. While we are not actively walking the entire time, you will be required to walk from stop to stop. We offer several breaks to try food or drinks. If you have specific concerns, please email us at info@eatmexico.com.