Eat Mexico’s Frequently Asked Questions
Welcome to Eat Mexico’s Frequently Asked Questions page. If you have a question and you don’t see it below, please email us at firstname.lastname@example.org and we’ll respond as soon as possible. Thank you!
Mild discomfort is common for people who aren’t used to eating Mexican spices or produce. However, all the food stops on each of our tours have been personally tested — often multiple times — by Eat Mexico’s founders, as well as each of our guides. We stand by their quality and cleanliness. For more details, please read our Terms & Conditions page.
How do I book an Eat Mexico Tour?
Send us an email through our Contact form, listing your desired date, tour preference and special dietary needs. Once you agree to book the tour, we will send you a link to pay for the tour via WePay, a system that’s similar to PayPal. We require payment in full in order to confirm your reservation.
Street food and tacos are cheap in Mexico! Why do your prices start at $85 USD for two people?
Each of our tours have been painstakingly designed to highlight not only the food, but each item’s importance in Mexico City or Puebla food culture. We do not design our routes based on coupons or kickbacks from our vendors. At the end of our tours, we want you to have a deeper, richer understanding of Mexican cuisine and its traditions.
Our guides also have a very specialized skill set. They’re bilingual and knowledgeable about Mexican cuisine, Mexico City history and the city’s informal economy; on our tours they discuss topics ranging from the domestication of corn to local food politics. They also offer insight into the specific preparation and history of each food item we try. Eat Mexico pays its guides a wage that their expertise demands.
Lastly, you’re paying for a level of customer service that we believe is unequaled in this market.
How often are your tours held?
At this point, we don’t manage a list of set tour dates. Our tours are private and aimed at individuals, couples or small groups; they are designed to fit into your schedule. If you are interested in a tour, please email us with a date and we will do our best to book the tour on your desired day. If someone else has already reserved the same day, we may be able to arrange for you to join in, or we can work with you to choose a different day.
Can you pick me up from my hotel? How will I return, once the tour is over?
Eat Mexico tour prices don’t include transportation. If you book a tour, you’re responsible for arriving to the pre-arranged meeting spot on your own. Most Mexico City hotels provide taxi services for guests, and it’s generally easy and convenient to use them. However, if you’re interested in booking a taxi through Eat Mexico, we can arrange hotel pick-up for an extra fee.
Once the tour is over, we will help you get an authorized, safe taxi to your hotel, or provide directions on public transportation, if you’re interested in that.
Where do we meet for these tours?
Each tour has its own specific meeting spot. Once you book the tour and pay for it, we will send you a link via Google Maps. Our Signature Tours are conducted in the Centro Histórico, Roma, Condesa and Cuauhtémoc neighborhoods.
Is English spoken?
English is definitely spoken! Our guides are either American and bilingual in Spanish, or they’re Mexicans who speak fluent English. We will also happily do a tour in Spanish if you prefer.
How soon must I book an Eat Mexico tour?
We prefer at least one week’s notice, but we realize this isn’t always possible when you’re traveling. We’ll try to accommodate your request no matter what — however, if you’re requesting a tour for the next day, it’s better to call Rebekah at 044 55 4363 2896 (as dialed from a Mexico City landline), or internationally +52 1 55 4363 2896. You can also call Lesley in the United States at 917-930-7503. A partial deposit is due upon agreement of tour reservation and can be made via WePay, a system that’s similar to PayPal. For further payment information and our cancellation policy, please visit our Terms & Conditions page.
Can Eat Mexico tours accommodate vegetarians or vegans?
Sure. We’ve had plenty of vegetarians take our Street Food and Market Tours in Mexico City, as well as our Taste of Puebla tour. We can accomodate vegans as with a special customized itinerary. Our tours also work for anyone with cheese, nut and wheat allergies. Please let us what know your dietary restrictions in advance. To do so, you can contact us at email@example.com or just fill out the contact page on our website.
Do I pay in dollars or pesos?
We prefer payment via credit card on WePay, a system that’s similar to PayPal. If you are unable to pay online, we accept pesos on the day of the tour.
How much walking is involved?
All of our culinary walks last about 4 hours. (The exceptions are the Late Night Taco & Mezcal Tour, which includes private transportation, and our custom Market Visit & Cooking Class, which does not include much walking.) On our culinary walks, while we are not actively walking the entire time, you will be required to walk from stop to stop. There are between six and eight stops on each tour, so it’s best if you’re used to a moderate amount of physical activity. Many of the street stands we visit also do not have seating, so you will eat standing up.
How much food will I get to try?
This is really up to you. We generally taste around six items on each tour, but the price includes as much food as you’re open to trying. We offer a suggested portion size at each stop, and you can take our recommendation if you’d like. Our goal is to have you end the tour pleasantly stuffed, not so full you can barely walk. That said, everyone’s appetite is different, and we welcome all varieties!
If you have specific concerns, please email us at firstname.lastname@example.org.